Friday, February 20, 2009

U-Blog 3

I have noticed around my department that training has become one of the main focuses. My company has only been open for approximately three years and people have moved from this department to the next with out leaving behind or developing any type of system or training matrix for the next person coming in to learn from . So we are forced to learn as we go an use each other. This has proven to be difficult at times due to the face that each indivual does things differently and develope their own way of doing thing.

Our goal know is to develop a step by step training module as we go. Something that based on a step by step process and easy to understand and follow so anyone would be able to do a specific task. Its showing to be a lot of work but is also proving to be very beneficial in all aspects. By doing this we have devloped some formal process that needes to by followed in order to the the job correctly.

Thursday, February 12, 2009

U-Blog 2

I found it very interesting and a challenge when it comes to training and our seniors.

I do some what of a beginner’s computer course at my church and also assist in help anyone who needs set of their home computers. The task comes in when it comes to seniors, a lot of them I found to be intimidated or more hesisinent by the computer and what it can actually do. The major objective that I noticed and found through out the class thus far is how differently people learn and different techniques used to train them.

The younger generation seem to a more ambitious and their willingness to absorbed and any everything when it comes to connecting the computer up, printing pictures, programming languages and mainly games and sites where they can communicate with other teenagers and kids their own age. Group sessions, I found work really well with this generation. When it comes to seniors and getting them more accustom to the computer, that one on one session works best. Starting from the basic start up and pulling up applications and games. I found it a little difficult for some of them to understand the amount of information that was available and how to look it up. Most were under the impression that someone would so easily obtain their identity and do what every. I found that the saying teaching an old dog new trick to be very true – it can prove to be a very challanging task.